Privacy Policy

Welcome to Storecanto!

At Storecanto, we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Storecanto, operated by De'an County Manyingfa E-Commerce Co., Ltd., collects, uses, discloses, stores, and protects personal information when you visit our website, browse our products, place an order, or interact with our services.

Our online store specializes in Clocks, Stools, and Bar Stools, offering home furniture and decorative accessories designed for everyday living.

This Privacy Policy also explains your privacy rights, available choices, and how to contact us regarding personal information.

By using our website, you acknowledge the data practices described in this Privacy Policy. Where consent is required by applicable law, we will request your consent separately.

1. Information We Collect

We may collect personal information when you visit our website, browse products, place an order, create a customer account, communicate with our support team, or interact with website features.

1.1 Personal Information You Provide

Depending on your interactions with Storecanto, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order information

  • Purchase history

  • Customer account details, where applicable

  • Product preferences

  • Customer service inquiries

  • Return and refund requests

  • Communications and feedback

  • Payment-related transaction information

We collect this information to provide our services, process orders, support customers, and fulfill applicable legal obligations.

1.2 Payment Information

When you place an order, payment information may be collected and processed by authorized third-party payment service providers.

Depending on the provider, relevant information may include:

  • Payment method

  • Billing information

  • Transaction amount

  • Payment status

  • Transaction identifiers

  • Limited payment card information, such as the last four digits, where provided by the payment processor

We do not ordinarily receive or store complete payment card numbers or card security codes when payment details are handled directly by third-party payment providers.

Payment service providers maintain their own privacy policies and security procedures.

1.3 Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically.

This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Device identifiers

  • Approximate geographic location

  • Pages viewed

  • Product browsing activity

  • Referral URLs

  • Website interactions

  • Shopping cart activities

  • Checkout events

  • Purchase-related events

  • Cookie identifiers

  • Advertising identifiers, where applicable

  • Technical performance information

This information may be used to maintain website functionality, improve the shopping experience, detect suspicious activities, and measure advertising performance where permitted.

1.4 Information Received from Third Parties

We may receive information from authorized third-party service providers, including:

  • Shopify

  • Payment processors

  • Shipping and logistics providers

  • Customer support platforms

  • Analytics providers

  • Advertising and marketing partners

The information received depends on the services used, the integrations enabled, and applicable privacy requirements.

2. How We Use Personal Information

Storecanto may use personal information for the following purposes.

2.1 Processing Orders

We use relevant information to:

  • Confirm purchases

  • Process payments

  • Prepare orders

  • Arrange shipping and delivery

  • Provide tracking information

  • Manage cancellations

  • Handle returns and refunds

2.2 Providing Customer Support

We may use your information to respond to inquiries about:

  • Clocks

  • Stools

  • Bar Stools

  • Product specifications

  • Order status

  • Shipping and delivery

  • Damaged or incorrect products

  • Returns and exchanges

  • General customer service matters

2.3 Improving Our Website

We may use website usage information to understand customer interactions and improve:

  • Website navigation

  • Product information

  • Shopping functionality

  • Website performance

  • Customer experience

2.4 Marketing Communications

Where permitted by applicable law, we may use contact information to send promotional communications, product announcements, and special offers.

Where consent is legally required, we will obtain it before sending marketing communications.

Customers may unsubscribe from promotional emails at any time.

2.5 Advertising and Measurement

We may use permitted data to:

  • Measure advertising performance

  • Evaluate marketing campaigns

  • Understand website traffic

  • Attribute purchases to advertising activities

  • Improve promotional content

Where implemented, advertising technologies may involve authorized partners such as AppLovin Corporation.

2.6 Security and Fraud Prevention

We may process information to identify suspicious transactions, prevent unauthorized access, and protect our website, customers, and business operations.

2.7 Legal Compliance

We may process information as necessary to comply with applicable laws, accounting requirements, tax obligations, lawful requests, and dispute resolution procedures.

3. Legal Bases for Processing

Depending on your location and applicable privacy laws, Storecanto may rely on the following legal bases for processing personal information.

Performance of a Contract

Processing necessary to complete purchases, arrange deliveries, provide requested services, and manage returns or refunds.

Compliance with Legal Obligations

Processing necessary to fulfill applicable accounting, tax, regulatory, and legal requirements.

Legitimate Interests

Processing for website security, fraud prevention, customer support, operational improvement, and other legitimate business purposes, where permitted.

Consent

Processing based on your consent, including certain marketing communications, analytics cookies, and advertising technologies where required by law.

Where processing relies on consent, you may withdraw that consent in accordance with applicable law.

Withdrawal of consent does not affect the lawfulness of processing completed before withdrawal.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, scripts, and similar technologies to support website functionality, remember preferences, analyze website traffic, and measure advertising activities.

4.1 Essential Cookies

Essential cookies support necessary website functions, including:

  • Shopping cart functionality

  • Checkout processes

  • Account authentication

  • Website security

  • Fraud prevention

  • Session management

These technologies may operate without consent where legally permitted because they are necessary to provide requested services.

4.2 Preference Cookies

Preference cookies may remember certain settings, such as language preferences or other website choices.

4.3 Analytics Cookies

Analytics cookies may help us understand:

  • Website visits

  • Page interactions

  • Product browsing activities

  • Navigation patterns

  • Technical performance

  • General website usage

Where required by law, analytics cookies will be subject to appropriate consent choices.

4.4 Advertising and Marketing Cookies

Advertising technologies may help us measure advertising effectiveness, understand customer interactions, and support personalized advertising where permitted.

These technologies may be provided by third-party services, including AppLovin where integrated.

4.5 Cookie Consent

Where required by applicable law, Storecanto will provide a cookie consent banner or equivalent mechanism allowing visitors to make appropriate choices regarding non-essential cookies.

Available choices may include:

  • Accepting non-essential cookies

  • Rejecting non-essential cookies

  • Managing cookie preferences

Where prior consent is legally required, non-essential analytics and advertising technologies will not be activated until valid consent is obtained.

4.6 Accepting Cookies

You may choose to accept non-essential cookies through the available consent controls.

When consent is granted, relevant cookie categories may be activated according to your preferences.

Providing consent is voluntary where consent is the applicable legal basis.

4.7 Rejecting Non-Essential Cookies

You may reject non-essential cookies without losing access to essential shopping functions.

Rejecting these cookies may prevent certain analytics, advertising, or personalization technologies from operating.

Necessary cookies used for checkout, shopping carts, and website security may remain active where permitted by law.

4.8 Managing Cookie Preferences

Where available, visitors may review and change their cookie preferences through our website's privacy or cookie settings controls.

These controls may allow you to manage:

  • Preference cookies

  • Analytics cookies

  • Advertising cookies

You may also contact us at [email protected] with questions about available privacy choices.

4.9 Withdrawing Cookie Consent

Where processing relies on consent, you may withdraw that consent at any time.

You may do so through the available cookie preference controls or by contacting our customer support team.

After a valid withdrawal, we will stop the relevant non-essential tracking activities as required by applicable law.

Withdrawal does not affect processing lawfully completed before consent was withdrawn.

4.10 Browser Settings

Most web browsers allow users to manage, block, or delete cookies through browser settings.

Please note that disabling some cookies may affect website functionality or saved preferences.

Browser cookie settings may not control every form of online tracking.

4.11 Cookie Consent Records

Where appropriate, we may retain limited records of cookie consent decisions to support compliance with privacy requirements.

These records may include:

  • Consent status

  • Selected cookie categories

  • Date and time of the decision

  • Changes to privacy preferences

  • Other information reasonably necessary for consent management

Such records will be retained only as reasonably necessary for operational or legal purposes.

5. How We Share Personal Information

We may share personal information with authorized third parties where reasonably necessary to provide services, operate our website, or comply with legal requirements.

5.1 Shopify and E-commerce Services

Our online store may use Shopify and related technology providers to support:

  • Website hosting

  • Shopping cart functions

  • Order processing

  • Checkout services

  • Customer account features

  • Store operations

Shopify may process personal information according to its applicable privacy documentation and contractual arrangements.

5.2 Payment Service Providers

Payment processors may receive information necessary to authorize transactions, process payments, prevent fraud, and manage refunds.

5.3 Shipping and Logistics Providers

We may share relevant order and delivery information with authorized shipping providers to arrange delivery.

This information may include:

  • Recipient name

  • Shipping address

  • Contact information

  • Package details

  • Delivery instructions

5.4 Customer Support Providers

We may use authorized service providers to assist with customer inquiries, order-related communications, and after-sales support.

5.5 Analytics and Advertising Partners

Where relevant services are implemented, we may disclose certain online identifiers and website interaction information to analytics or advertising partners.

Such partners may include AppLovin Corporation.

These activities will be subject to applicable privacy laws and available privacy choices.

5.6 Legal Requirements

We may disclose personal information when required by applicable law, lawful government requests, court orders, or valid legal proceedings.

5.7 Business Transactions

If our business undergoes a lawful restructuring, merger, acquisition, or transfer of assets, personal information may be transferred where permitted and subject to applicable privacy requirements.

6. AppLovin Advertising and Third-Party Data Disclosure

6.1 AppLovin Corporation

Storecanto may use advertising services provided by AppLovin Corporation ("AppLovin") to promote our Clocks, Stools, and Bar Stools collections, evaluate advertising performance, and measure advertising conversions.

AppLovin provides digital advertising and marketing technology services.

Where AppLovin technologies are actually integrated into our website, certain information may be collected or shared through authorized pixels, cookies, scripts, APIs, or similar technologies.

6.2 Information That May Be Processed

Depending on the integration and applicable privacy choices, information may include:

  • IP addresses

  • Device and browser information

  • Operating system information

  • Online identifiers

  • Cookie identifiers

  • Advertising identifiers

  • Approximate geographic location

  • Website visits

  • Product page views

  • Product browsing interactions

  • Shopping cart events

  • Checkout events

  • Purchase events

  • Transaction values

  • Advertisement interactions

  • Referral information

  • Campaign attribution data

Where an authorized integration supports it and applicable law permits, certain customer identifiers may also be processed for advertising measurement or matching.

The actual categories of information depend on the services and integration settings in use.

6.3 Advertising Purposes

AppLovin may process information for purposes including:

  • Advertising delivery

  • Advertising attribution

  • Conversion measurement

  • Campaign optimization

  • Advertising performance analysis

  • Fraud prevention

  • Advertising security

  • Interest-based advertising where permitted

AppLovin's independent processing activities may be governed by its own privacy policy.

6.4 Advertising Pixels and Tracking

Where implemented, AppLovin tracking technologies may process information related to:

  • Visiting Storecanto

  • Viewing products

  • Adding products to a shopping cart

  • Beginning checkout

  • Completing purchases

  • Interacting with advertisements

Where consent is required, non-essential tracking technologies will be subject to appropriate consent controls.

6.5 Personalized Advertising

Storecanto may use permitted information to understand advertising effectiveness and support relevant advertising.

Depending on applicable law, certain activities may require consent or be subject to opt-out rights.

Users may have the right to restrict particular advertising activities.

Opting out of personalized advertising does not necessarily stop all advertising from being displayed.

6.6 AppLovin Privacy Choices

Depending on your location and applicable law, you may have the right to:

  • Opt out of certain personalized advertising

  • Withdraw consent to non-essential advertising cookies

  • Restrict certain advertising-related data processing

  • Request access to eligible personal information

  • Request correction or deletion of eligible data

  • Opt out of disclosures classified as a sale or sharing of personal information

You may exercise available choices through our website's privacy controls, browser settings, or applicable third-party privacy mechanisms.

For questions about Storecanto's own practices, contact [email protected].

6.7 AppLovin Privacy Policy

For more information about AppLovin's data practices and privacy options, please review its official privacy policy:

https://legal.applovin.com/privacy/

AppLovin's privacy policy is maintained independently and may explain additional rights or request procedures related to its services.

6.8 AppLovin and Consent Management

Where required by law, AppLovin-related advertising pixels and similar non-essential technologies will not be activated until valid consent has been obtained.

If a visitor rejects advertising cookies or withdraws consent, we will take appropriate steps to stop the related tracking activities in accordance with applicable law.

We will not treat silence or continued browsing as affirmative consent where explicit opt-in consent is legally required.

7. Sale, Sharing, and Targeted Advertising

Storecanto does not ordinarily sell personal information in exchange for money as part of its regular store operations.

However, certain disclosures involving advertising technologies may qualify as a "sale," "sharing," or targeted advertising under applicable privacy laws, even without a monetary transaction.

Where required by law, we will provide appropriate notices and opt-out mechanisms.

Applicable privacy rights may include the ability to opt out of certain data disclosures or targeted advertising practices.

We will process legally valid privacy requests in accordance with applicable requirements.

8. Data Security

We take reasonable technical, organizational, and administrative measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

These measures may include:

  • Secure website connections

  • Access controls

  • Appropriate security settings

  • Authorized service provider arrangements

  • Measures to detect suspicious activities

  • Restrictions on access to customer information

However, no electronic transmission or storage method is completely secure.

We cannot guarantee absolute data security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or comply with applicable legal obligations.

Retention considerations may include:

  • Order fulfillment

  • Customer support

  • Returns and refunds

  • Accounting requirements

  • Tax obligations

  • Transaction records

  • Fraud prevention

  • Dispute resolution

  • Applicable legal requirements

  • Permitted advertising and analytics activities

  • Privacy consent records

Where information is no longer needed, we will take appropriate steps to delete or anonymize it, subject to applicable legal or operational requirements.

Third-party service providers may have separate retention policies.

10. International Data Transfers

Storecanto may work with service providers that operate in different countries or regions.

These may include:

  • E-commerce technology providers

  • Payment processors

  • Shipping companies

  • Customer support platforms

  • Analytics services

  • Advertising partners

As a result, personal information may be transferred to or processed in countries outside your country of residence.

Where applicable privacy laws require specific safeguards for international transfers, we will take reasonable steps to implement appropriate protections.

Such safeguards may include contractual measures or other legally recognized mechanisms.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding the personal information we process.

These may include:

Right to Access

You may request access to eligible personal information we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of eligible personal information, subject to applicable legal exceptions.

Right to Restrict Processing

You may request restrictions on certain processing activities where permitted.

Right to Data Portability

You may request a copy of certain personal information in a portable format where applicable.

Right to Object

You may object to certain processing activities, including direct marketing, where applicable.

Right to Withdraw Consent

You may withdraw consent for processing activities that rely on consent.

Right to Opt Out of Targeted Advertising

You may have the right to opt out of certain advertising-related processing or disclosures.

Right to Manage Cookies

Where applicable, you may accept, reject, or manage non-essential cookies through available website privacy controls.

Right to Non-Discrimination

Where required by law, you will not receive unlawful discriminatory treatment for exercising applicable privacy rights.

Exercising Your Rights

To submit a privacy request, please contact:

[email protected]

Please describe your request and provide sufficient information to help us identify the relevant records.

We may request reasonable identity verification before responding to certain requests.

We will respond within applicable legal timeframes.

Where legally available, you may also have the right to appeal certain privacy request decisions or lodge a complaint with an appropriate supervisory authority.

12. Marketing Communications

Where permitted by law, Storecanto may send promotional communications relating to:

  • Clocks

  • Stools

  • Bar Stools

  • New product arrivals

  • Promotional offers

  • Store updates

Where legally required, we will obtain consent before sending marketing communications.

You may unsubscribe from promotional emails through the unsubscribe link included in those messages.

You may also contact [email protected] to request assistance.

Even if you unsubscribe from marketing communications, we may continue sending necessary transactional messages, including:

  • Order confirmations

  • Payment updates

  • Shipping notifications

  • Return and refund information

  • Customer support responses

Marketing email preferences and advertising cookie choices may be managed separately.

13. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

We do not intentionally use advertising technologies to target children in violation of applicable legal requirements.

If we learn that personal information has been collected from a child without legally required authorization, we will take appropriate action in accordance with applicable law.

Parents or guardians with concerns may contact:

[email protected]

14. Third-Party Websites and Services

Our website may contain links to third-party websites and services.

These may include:

  • Payment providers

  • Shipping carriers

  • Advertising platforms

  • Analytics providers

  • Other external services

Third parties may maintain separate privacy notices and data processing practices.

We encourage customers to review the applicable policies before using external services.

Storecanto is not responsible for independent third-party practices outside our control, except where applicable law provides otherwise.

15. Contact Information

If you have questions or concerns about this Privacy Policy, the handling of your personal information, cookie consent, advertising activities, or your privacy rights, please contact us.

Brand Name: Storecanto

Company Name: De'an County Manyingfa E-Commerce Co., Ltd.

Business Address: Room 15006, Science and Technology Innovation Center Building, High-Tech Industrial Park, De'an County, Jiujiang City, Jiangxi Province, China (AQ-277)

Customer Service Email: [email protected]

Chat: Mon–Sun: 8:00 AM–4:00 PM (PT)

For privacy-related requests, we recommend contacting us by email so that we can review and process your inquiry appropriately.

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.

Thank you for trusting Storecanto. We value your privacy and appreciate the opportunity to serve you.