Terms & Conditions

Welcome to Storecanto!

These Terms & Conditions ("Terms") govern your access to and use of the Storecanto website, including browsing products, placing orders, making payments, and using our related services.

Storecanto is operated by De'an County Manyingfa E-Commerce Co., Ltd..

By accessing or using our website, you agree to these Terms to the extent permitted by applicable law. If you do not agree with these Terms, please discontinue using our website.

Please read these Terms carefully before making a purchase.

Nothing in these Terms excludes, restricts, or limits consumer rights that cannot legally be waived under applicable law.

1. General Information

Storecanto is an online store specializing in home furniture and decorative accessories designed to complement everyday living spaces.

Our primary product collections include:

  • Clocks: Functional and decorative timepieces designed for suitable indoor environments.

  • Stools: Versatile seating products intended for different household spaces.

  • Bar Stools: Seating products designed to complement kitchen counters, breakfast bars, home bars, and other appropriate settings.

Our goal is to provide thoughtfully selected products, clear information, convenient online shopping, and helpful customer support.

Product availability, specifications, materials, colors, finishes, and designs may vary.

We may update our product offerings and website features periodically.

2. Eligibility and Website Use

By using our website, you confirm that you have the legal capacity to enter into a purchase agreement under the laws applicable to you or are acting with appropriate authorization.

You agree to use our website only for lawful purposes.

You must not:

  • Violate applicable laws or regulations.

  • Provide false, misleading, or fraudulent information.

  • Engage in unauthorized or fraudulent transactions.

  • Attempt unauthorized access to our website or systems.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with website functionality or security.

  • Use automated systems to overload or disrupt our services.

  • Infringe intellectual property rights.

  • Misuse personal information belonging to other individuals.

  • Engage in conduct that may harm other customers or our business operations.

We may take reasonable measures to address unlawful or unauthorized activities in accordance with applicable law.

3. Product Information and Descriptions

At Storecanto, we strive to provide accurate and helpful product information.

Product listings may include:

  • Product descriptions

  • Dimensions and measurements

  • Materials and finishes

  • Available colors and styles

  • Product photographs

  • Product weight, where applicable

  • Weight capacity for seating products, where specified

  • Power or battery requirements for clocks, where applicable

  • Assembly or installation requirements

  • Included accessories and components

  • Product prices

  • Product availability

We encourage customers to review all available product details before placing an order.

Product Appearance

Product colors, textures, finishes, and decorative details may appear slightly different due to screen settings, lighting conditions, photography, and manufacturing variations.

We make reasonable efforts to present products accurately.

Minor variations may occur where permitted by applicable law.

Product Dimensions

Customers should carefully review product dimensions before purchasing.

This is particularly important when choosing stools or bar stools for a particular seating arrangement or clocks for a designated wall or display area.

Please confirm that the selected products are suitable for your intended spaces and requirements.

Product Availability

Product availability may change.

If an ordered product becomes unavailable, we will contact the customer when necessary and provide an appropriate resolution, including a refund where required.

4. Clocks and Decorative Timepieces

Our Clocks collection includes functional and decorative timepieces intended for appropriate indoor environments.

Before purchasing, customers should review the available product information, including:

  • Product dimensions

  • Materials and finishes

  • Clock type and design

  • Power requirements

  • Battery specifications, where applicable

  • Mounting or installation requirements

  • Included accessories

  • Recommended placement

  • Product care instructions

Some clocks may require batteries or other power sources.

Whether batteries are included will depend on the individual product listing.

Customers should follow the product instructions and use the appropriate power supply where applicable.

Wall-mounted clocks should be installed using suitable mounting hardware appropriate for the wall surface and product weight.

If a clock arrives with damaged components, a defective mechanism, or missing accessories, please contact our customer service team.

These provisions do not exclude statutory consumer rights relating to product quality, safety, or conformity with product descriptions.

5. Stools and Household Seating

Our Stools collection includes seating products designed for suitable household environments.

Before purchasing, customers should review:

  • Seat height

  • Overall dimensions

  • Materials and finishes

  • Product construction

  • Weight capacity, where specified

  • Assembly requirements

  • Included components

  • Intended use

Some stools may require assembly after delivery.

Customers should follow any assembly instructions supplied with the product and ensure that essential components are correctly installed before use.

Furniture should be used on appropriate surfaces and within any stated weight limitations.

If a stool arrives with missing assembly hardware, damaged structural parts, or other defects, please contact our customer support team before using the product.

Nothing in this section limits our legal responsibilities for product safety or consumer protection.

6. Bar Stools and Counter Seating

Our Bar Stools collection offers seating products intended for kitchen counters, breakfast bars, home bars, and other suitable spaces.

Bar stools may vary in height, dimensions, materials, construction, and assembly requirements.

Before purchasing, customers should review:

  • Seat height

  • Overall dimensions

  • Suitable counter or bar height

  • Materials and finishes

  • Weight capacity, where provided

  • Assembly requirements

  • Included accessories and components

  • Applicable safety instructions

Customers should select bar stools appropriate for their intended seating area.

Products requiring assembly should be installed according to the included instructions.

Please ensure the furniture is stable before use.

If a bar stool arrives damaged, defective, incomplete, or inconsistent with its description, please contact our customer service team.

These provisions do not exclude statutory product safety obligations or mandatory consumer guarantees.

7. Pricing and Payment

All product prices are displayed in the currency indicated on our website at the time of purchase.

Prices may change from time to time.

The price applicable to your order will generally be the amount displayed and confirmed at checkout, subject to applicable law.

Pricing Accuracy

We strive to maintain accurate product information and pricing.

If a genuine pricing or listing error is discovered, we may contact you to clarify the issue and determine an appropriate resolution.

Any cancellation, price adjustment, or refund will be handled in accordance with applicable law.

Accepted Payment Methods

Available payment methods will be displayed during checkout.

Payments may be processed by independent third-party payment providers.

Customers agree to provide accurate payment information and use only payment methods they are authorized to use.

We do not ordinarily store complete payment card numbers or security codes when payment information is processed directly by third-party providers.

Taxes and Additional Charges

Applicable taxes, shipping charges, and other required fees will be disclosed during checkout in accordance with applicable law.

International orders may be subject to customs duties, import taxes, or other legally applicable charges.

Additional information is available in our Shipping Policy.

8. Orders and Order Acceptance

By placing an order through Storecanto, you agree to provide accurate and complete information.

This may include:

  • Full name

  • Email address

  • Billing information

  • Shipping address

  • Contact telephone number

  • Payment information

After submitting an order, you may receive an automated order confirmation email.

This email confirms receipt of your order request but does not necessarily constitute final acceptance where applicable law permits a separate order acceptance process.

An order is generally accepted when we confirm acceptance or dispatch the products, subject to applicable law.

We may contact customers regarding:

  • Product availability

  • Payment authorization

  • Incorrect shipping details

  • Suspected fraudulent activity

  • Delivery restrictions

  • Material product listing errors

If an order cannot be fulfilled, we will provide an appropriate refund or another legally required remedy.

9. Order Modifications and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Customer Service Email: [email protected]

Chat: Mon–Sun: 8:00 AM–4:00 PM (PT)

We will make reasonable efforts to accommodate changes or cancellations before an order has been processed or dispatched.

Once an order has entered the shipping process, changes or cancellations may no longer be possible under our standard procedures.

If your order has already shipped, you may request a return after delivery in accordance with our Return & Refund Policy.

Any mandatory statutory cancellation rights remain unaffected.

10. Shipping and Delivery

Storecanto offers shipping to eligible destinations according to the delivery options available at checkout.

Our proposed standard shipping arrangements are as follows:

Shipping Information Standard Policy
Order Processing 1–2 business days
Shipping Transit 7–15 business days
Estimated Total Delivery 8–17 business days
Orders of $59.99 USD or more Free standard shipping
Orders below $59.99 USD $6.58 standard shipping fee

Shipping eligibility is generally calculated based on the order subtotal after discounts and before taxes and shipping charges.

Applicable shipping options and charges will be displayed during checkout.

Delivery times are estimates and may vary depending on:

  • Shipping destination

  • Carrier operations

  • Customs clearance

  • Weather conditions

  • Public holidays

  • Product dimensions and weight

  • Additional handling requirements

Certain clocks, stools, and bar stools may require additional protective packaging or special handling.

For complete information, please refer to our Shipping Policy.

Where applicable law establishes specific delivery deadlines or remedies, those requirements will apply.

11. International Shipping and Customs

International orders may be subject to customs inspections, import duties, taxes, and destination-specific requirements.

Unless otherwise stated at checkout, customers may be responsible for applicable import charges where legally permitted.

We recommend reviewing your country's import regulations before ordering.

Certain products may not be eligible for delivery to all destinations due to shipping restrictions, carrier limitations, furniture dimensions, or other considerations.

Available delivery destinations will be indicated during checkout.

12. Returns, Refunds, and Exchanges

Storecanto generally offers a 30-day voluntary return period beginning on the date an order is received.

To qualify for a standard change-of-mind return, products should generally be:

  • Unused

  • Undamaged

  • In their original condition

  • Complete with applicable accessories and components

  • Accompanied by proof of purchase

Additional conditions may apply to voluntary returns involving assembled furniture or delicate clock components.

Clocks

For voluntary returns, clocks should generally be unused and free from damage caused by installation, modification, or improper handling.

Stools and Bar Stools

For voluntary returns, seating products should generally be unused, undamaged, and complete with their applicable original components and assembly hardware.

Damaged or Defective Products

If you receive a damaged, defective, incomplete, or incorrect product, please contact us as soon as reasonably possible.

We will review the issue and provide an appropriate remedy in accordance with our Return & Refund Policy and applicable law.

Refund Processing

Approved refunds are generally processed within 5–10 business days after an eligible returned product has been received and inspected, subject to applicable legal requirements.

Refunds are normally issued to the original payment method.

Return Shipping Costs

Customers are generally responsible for return shipping costs when returning products due to personal preference.

Where a return is necessary because of a confirmed defect, shipping damage, or an error on our part, Storecanto will cover reasonable return shipping costs.

For more information, please refer to our Return & Refund Policy.

Nothing in this section excludes mandatory consumer rights.

13. Shipping Damage and Missing Components

Certain clocks and furniture products may contain fragile materials, decorative components, or assembly hardware.

Customers are encouraged to inspect products after delivery.

If a product arrives:

  • Cracked or broken

  • Scratched or structurally damaged

  • Missing essential components

  • Missing included hardware

  • Different from the product ordered

  • Otherwise defective or incomplete

Please contact us at [email protected].

Where available, photographs of the product and packaging may help us review the issue.

Depending on the circumstances and applicable law, available remedies may include replacement components, a replacement product, an exchange, or a refund.

Customers should avoid using or installing products with damage that may present a safety risk.

14. Furniture Assembly and Clock Installation

Certain stools and bar stools may require assembly.

Some clocks may require mounting or installation.

Customers should carefully follow the product instructions supplied with their purchases.

We recommend:

  • Checking all components before assembly or installation.

  • Confirming that required hardware is included.

  • Using suitable tools and mounting materials.

  • Following product-specific instructions.

  • Ensuring seating products are stable before use.

  • Installing wall-mounted clocks on suitable surfaces.

  • Seeking professional assistance where appropriate.

Unless specifically stated on the product page or at checkout, professional assembly or installation services are not included with standard purchases.

If essential components are damaged or missing, please contact customer support before attempting assembly or installation.

Nothing in this section excludes liability that cannot legally be excluded.

15. Product Care and Intended Use

Storecanto products should be used according to their intended purpose and any applicable instructions.

Depending on the product, relevant considerations may include:

  • Weight capacity

  • Surface stability

  • Proper assembly

  • Indoor suitability

  • Cleaning and maintenance

  • Battery or power requirements

  • Mounting requirements

  • Appropriate handling

Customers should review the relevant product details and care instructions before use.

Products should not be altered or used in a manner inconsistent with applicable safety instructions.

These provisions do not exclude responsibility for manufacturing defects, inaccurate descriptions, or other matters covered by mandatory consumer protection laws.

16. Customer Accounts

Certain features of our website may allow customers to create an account.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate account information and keep it reasonably up to date.

Please contact us if you believe your account has been accessed without authorization.

We may take reasonable measures to protect account security and prevent unauthorized activity.

17. Privacy and Personal Information

We respect your privacy and recognize the importance of protecting personal information.

We may collect and process information in connection with:

  • Operating our website

  • Processing orders and payments

  • Arranging shipping and delivery

  • Providing customer support

  • Handling returns and refunds

  • Maintaining website security

  • Conducting permitted marketing activities

Personal information may be shared with authorized service providers, including Shopify, payment processors, shipping partners, and analytics or advertising providers where applicable.

Our website may use cookies, pixels, and similar technologies.

Where required by law, users will be provided with appropriate privacy choices regarding non-essential cookies and advertising technologies.

For additional information, please review our Privacy Policy.

18. Intellectual Property

Unless otherwise stated, original content made available through the Storecanto website, including text, graphics, layouts, branding, and other protected materials, is owned by or licensed to Storecanto or its respective rights holders.

Such content may be protected under applicable intellectual property laws.

You may use our website for personal, lawful shopping and informational purposes.

You must not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorization, except where permitted by law.

Third-party trademarks, product names, photographs, and other protected materials remain the property of their respective rights holders.

19. Customer Feedback and Submissions

Customers may submit feedback, reviews, suggestions, questions, and other communications through our website or customer service channels.

By submitting content, you confirm that you have the right to provide it and that it does not violate applicable laws or the rights of others.

You agree not to submit content that is:

  • Fraudulent or intentionally misleading

  • Unlawful or threatening

  • Infringing upon intellectual property rights

  • Malicious or harmful

  • Intended to disrupt website functionality

We may use customer feedback to improve our products, website, and services, subject to our Privacy Policy and applicable law.

Public use of customer photographs, testimonials, or other identifying content will be subject to any required permissions and legal obligations.

20. Third-Party Services and Links

Our website may contain links to third-party websites, services, or platforms.

These may include:

  • Payment service providers

  • Shipping carriers

  • Customer support systems

  • Advertising platforms

  • Analytics services

  • Other technology providers

Third-party services may operate independently and maintain separate terms and privacy policies.

We encourage customers to review the relevant terms before using external services.

Storecanto is not responsible for independent third-party content or practices outside our control, except where applicable law provides otherwise.

21. Website Availability and Technical Errors

We strive to maintain a functional and accessible online shopping website.

However, our services may occasionally be interrupted due to:

  • Website maintenance

  • Technical difficulties

  • Network disruptions

  • Security updates

  • Third-party service interruptions

  • Circumstances beyond our reasonable control

We may temporarily suspend certain website functions when reasonably necessary for maintenance, security, or technical purposes.

We will make reasonable efforts to restore affected services.

Nothing in this section excludes liability or consumer rights that cannot legally be excluded.

22. Disclaimer of Warranties

We aim to provide accurate product information and a reliable shopping experience.

To the extent permitted by applicable law, informational website features are provided without guarantees of uninterrupted or error-free availability.

Product suitability depends on individual specifications, intended use, and customer requirements.

Customers should review product descriptions, dimensions, materials, seating specifications, installation requirements, and relevant care instructions before purchasing.

However, nothing in these Terms excludes or limits statutory warranties, product conformity obligations, consumer guarantees, or other mandatory legal rights.

23. Limitation of Liability

To the extent permitted by applicable law, Storecanto will not be responsible for losses arising solely from circumstances beyond our reasonable control or from improper use of products contrary to supplied instructions where we are not legally responsible for those losses.

Any limitation of liability will apply only to the extent permitted by law.

Nothing in these Terms excludes or restricts liability for:

  • Fraud or fraudulent misrepresentation

  • Death or personal injury caused by negligence where such liability cannot be excluded

  • Breach of mandatory product safety obligations

  • Statutory consumer guarantees

  • Other liabilities that cannot legally be excluded or limited

Your legal rights and remedies remain unaffected.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, intentional misconduct, or infringement of third-party rights.

This provision does not require consumers to compensate Storecanto for matters for which they are not legally responsible.

It does not exclude or reduce mandatory consumer protections.

25. Prohibited Activities

You may not use our website or services for unauthorized activities that disrupt operations or violate applicable laws.

Examples include:

  • Fraudulent transactions

  • Misrepresentation of identity

  • Unauthorized access to website systems

  • Unauthorized collection of customer information

  • Infringement of intellectual property rights

  • Distribution of harmful software

  • Activities intended to interfere with other customers' shopping experiences

We may take reasonable measures to prevent or address these activities in accordance with applicable law.

26. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or disregarded to the extent necessary.

The remaining provisions will continue to apply where legally permissible.

27. Termination or Restriction of Access

We may restrict or terminate access to our website when reasonably necessary to address unlawful conduct, serious violations of these Terms, security threats, or fraudulent activities.

Any such action will be taken in accordance with applicable law.

Termination of website access does not remove legal rights or obligations relating to completed purchases, refunds, or other matters that survive termination.

28. Governing Law and Dispute Resolution

These Terms are generally governed by the applicable laws of the People's Republic of China, subject to mandatory consumer protection laws that may apply in a customer's country or region.

Nothing in this section deprives consumers of mandatory legal protections or remedies available under applicable law.

If you have a concern about an order, product, payment, or our services, we encourage you to contact our customer service team first.

We will make reasonable efforts to review the issue and seek an appropriate resolution.

If a dispute cannot be resolved through customer support, either party may pursue remedies available under applicable law.

29. Contact Information

If you have questions about these Terms & Conditions, our products, orders, payments, shipping, returns, or any aspect of our services, please contact us using the information below.

Brand Name: Storecanto

Company Name: De'an County Manyingfa E-Commerce Co., Ltd.

Business Address: Room 15006, Science and Technology Innovation Center Building, High-Tech Industrial Park, De'an County, Jiujiang City, Jiangxi Province, China (AQ-277)

Customer Service Email: [email protected]

Chat: Mon–Sun: 8:00 AM–4:00 PM (PT)

Our live chat service is available seven days a week during the hours listed above.

If you contact us outside these hours, you may email us at [email protected]. Our customer support team will review your inquiry and respond as promptly as reasonably possible.

Please note that our registered business address is provided for company identification purposes and is not necessarily a warehouse, fulfillment facility, or designated return address.

For returns, refunds, or exchanges, please contact our customer service team to obtain appropriate instructions before sending merchandise.

At Storecanto, we value clear communication and strive to provide helpful support throughout your shopping experience.

Thank you for choosing Storecanto. We appreciate your trust and look forward to helping you create comfortable, functional, and welcoming living spaces through our Clocks, Stools, and Bar Stools collections.